Privacy Policy

Privacy Policy

Last updated: 08/2025

This Privacy Policy describes how Sabers Croatia (operated by Rivira d.o.o.) collects, uses, and protects your personal data when you visit or make a purchase from our website.

We respect your privacy and are committed to protecting your personal information. This policy is in accordance with the General Data Protection Regulation (GDPR) applicable in the European Union.

1. Personal Information We Collect

When you visit the webshop or make a purchase, we may collect the following information:

• Personal identifiers: name, shipping address, billing address, email address, phone number
• Order details: products purchased, payment method (handled via third-party), shipping method
• Login/account details: username, encrypted password
• Device information: browser type, IP address, time zone, and cookies
• Marketing preferences: if you subscribe to our newsletter

We collect this information directly when you fill out forms, create an account, place an order, or contact us.

2. How We Use Your Personal Information

We use the information collected to:

• Process and fulfill orders, including shipping and confirmations
• Communicate with you (e.g., support, order issues)
• Send marketing/promotional emails (only if you've opted in)
• Improve our website performance and user experience
• Prevent fraud and maintain site security

3. Sharing Your Personal Information

We do not sell, share or rent your personal data.

We only share it with third-party service providers when necessary for fulfilling your order or maintaining the site:

• Shipping: DPD (for delivery of orders)
• Payment processing: Stripe (we do not store card details)
• Email marketing: Brevo (newsletter and promotional emails, only with your consent)
• Web analytics: basic anonymized tracking through cookies (see below)

All third-party services comply with EU data protection standards.

4. Your Rights (GDPR)

As an EU citizen, you have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data ("right to be forgotten")
• Object to or restrict data processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise these rights, please contact us at orders@saberscroatia.com.

5. Use of Cookies

We use cookies to:

• Enable basic webshop functionality (e.g., shopping cart, login)
• Analyze website traffic and performance
• Remember your preferences

You can control or disable cookies in your browser settings, though some features may not function correctly.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it. For legal and tax purposes, we may be required to keep some data (e.g., invoices) for up to 10 years.

7. Security

Your data is protected by secure protocols (SSL encryption). Our partners (e.g., Stripe, PayPal, Brevo) also adhere to strict data protection standards.

8. Contact Information

If you have questions, requests, or concerns about this policy, please contact:

Sabers Croatia orders@saberscroatia.com